Internet Problems – Spyware & Virus Removal – Wireless Network Installation – Computer Repairs & Upgrades – New Computer Systems – Clean Operating System Installations – Computer Servicing – Hardware & Software Installation – Peripheral Configuration – Laptop and Notebook Sales – NBN Reseller (EXETEL) – Eset Internet Security Reseller – Escan International Internet Security Reseller – Kaspersky Security Reseller – Bullguard Security Reseller – WordPress Websites – Custom Gaming Machines – Custom Built Media Centers – Diagnostics – Insurance Reports & Claims – Refurbished Desktops & Laptops – Printer Ink Reseller – Covid Safe Your PC – Remote Services – Onsite Service – Workshop Services.
Andrew’s IT Solutions provides a wide selection of IT Services, most of which can be performed and carried out at your home or office in the comfort of your own environment where you can for the sake of peace of mind and under your watchful eye see first hand your repairs being carried out. All onsite services provided will be charged out the first hours hourly rate and the consecutive hours that follow will be charged in accordance with the Andrew’s IT Solutions fee for service hourly rate.
Our first hours rate for service incorporates travel to the job and the initial diagnosis of the job.
We like to offer workshop service, as it is economically more viable and affordable to you to have your computer repaired. We offer a free pickup and delivery service of your IT equipment once it has been repaired, but we do charge a small fee to reconnect it all back up before we leave.
Prior to any workshop service commencing we will always prepare a formal quotation for the client/customer, and seek their consent to proceed with agreed quotation and all costs involved with the repair.
Remote Services are for simple configuration, software and hardware related issues inclusive of internet troubleshooting, setup and email configuration.
All remote services are charged out at our Andrew’s IT Solutions fee for remote service and a generated invoice will be emailed to you on completion of the job.
For any clients requiring assistance from Andrew’s IT Solutions in relation to and Insurance Report & Assessment to be carried out for a claim we will require some items be addressed prior to consulting us to provide a comprehensive claims report for your insurer.
The following items are required;
We also offer upgrades on refurbished computers, to give the customer peace of mind, so they are not buying something that dates too quickly and will keep up with current standards with IT. i.e. connect to internet, email, word process, photo edit, gaming and so on.