Internet Security Services Ipswich
When a repair or service has exceeded 3 hours, we like to inform the customer that is more cost effective and beneficial to them if the job is escalated into a quoted job and would require authority to promote it from an onsite service to a workshop based service.
We like to offer workshop services, as it is economically more viable and affordable to have your computer repaired this way. We offer a free pickup and delivery service of your IT equipment once it has been repaired, although if we do need to reconnect it all back up before we leave a fee for service will be applied.
Prior to any workshop service commencing we always like to inform and prepare a formal quotation for the customer, and seek their authority and consent to proceed with the agreed quotation and all costs with the repair.